Return Policy
Return Policy
Contact us to initiate a return or if you have a question about a return.
Returns will be accepted within 30 days, used or unused, but must be in original packaging. Simply mail the item(s) you want to return back to the address below and your purchase will be refunded as soon as the return item is received. If you want to return an item in its original packaging, we can also send you a return shipping label for $3.99 per small product(s) returned (or $7.99 for larger products like Meteor Mini, etc.)
You can initiate a return request from your confirmation email/through the site.
Contact us if you have a question about a return.
P.R. Gear
828 Rabbit Run Dr.
Golden, CO 80401
For exchanges, you can simply place a new order and leave a note for us at checkout and we will send you a FREE return label for the item being exchanged. You can also initiate a return request from your confirmation email/through the site.
Contact us for a return shipping label or to do a manual exchange.
Your purchase will be refunded as soon as the return item is received. For larger orders, simply mail back to us or contact us to send you a label at a reasonable cost for the size of the order.